SandBox › Forums › General Discussion › Subscription question
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Subscription question
Posted by feib on November 7, 2025 at 12:04 amHey there,
I purchased one month to try out the program, but not planning on continue at this point. I wasn’t aware this is a monthly reoccurring charge. Can someone please help me cancel the subscription? I don’t see anywhere on the website has this information.
Thank you!
al-muszynskigmail-com replied 9 months ago 4 Members · 3 Replies -
3 Replies
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I have the same question. I would like to cancel my subscription but do not see the option on the site. Please advise asap as i do not want to pay for the next month. Thank you.
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Hey @feib , I just cancelled it for you. For anyone else , you have to click your avatar on the top right of your screen (desktop) and click billing. When you’re there, scroll to the right and you will see ‘cancel membership’.
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Whom to contact to update my payment method? I receive errors despite updating it several times?
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