SandBox › Forums › General Discussion › Subscription question

  • Subscription question

    Posted by feib on November 7, 2025 at 12:04 am

    Hey there,

    I purchased one month to try out the program, but not planning on continue at this point. I wasn’t aware this is a monthly reoccurring charge. Can someone please help me cancel the subscription? I don’t see anywhere on the website has this information.

    Thank you!

    al-muszynskigmail-com replied 9 months ago 4 Members · 3 Replies
  • 3 Replies
  • wally-lippincott

    Member
    November 12, 2025 at 11:06 am
    13

    I have the same question. I would like to cancel my subscription but do not see the option on the site. Please advise asap as i do not want to pay for the next month. Thank you.

  • Brian.James

    Administrator
    November 12, 2025 at 7:13 pm
    1,825
    772

    Hey @feib , I just cancelled it for you. For anyone else , you have to click your avatar on the top right of your screen (desktop) and click billing. When you’re there, scroll to the right and you will see ‘cancel membership’.

  • al-muszynskigmail-com

    Member
    January 14, 2026 at 10:05 am
    1395
    8

    Whom to contact to update my payment method? I receive errors despite updating it several times?

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